Welcome to Robert Bair Plumbing, Heating & Air a licensed full-service heating, air conditioning and plumbing contractor known for professional maintenance, repair, and installation expertise. We use our expert training and experience to take care of your plumbing and HVAC emergencies and maintenance.
Here’s a little bit about who we are and what we do.
With over 5,000 products and parts stocked on our trucks, our experienced team of licensed plumbers and HVAC technicians are prepared to service your immediate need. In most cases we will have the part that you need, but sometimes special orders are required.
From the newest Geothermal Heating/AC and tankless water heaters, to old-fashioned plumbing and boilers in some of the area’s 100-year-old homes, we’ve got you covered. We can either retrofit your home with new products or repair the old ones.
- Drain cleaning
- Sump pumps
- Battery backup systems
- Water heaters
- Heat pumps
- Forced air furnaces
- Boilers, water furnace
- Air conditioning
- Hybrid furnace
- Geothermal, solar thermal energy
- Expert plumbing, heating, and A/C repairs
Check out our FAQ page for more information about our most common repairs and other work.
Quality, Honest Employees
We hire people based on personality, capability, integrity and honesty, as well as technical ability. We want you to feel comfortable with our technicians in your home or business, and demand employees with excellent character.
Every team member must complete four years of study and apprenticeship on the job before they can work solo. Robert Bair Plumbing, Heating & Air takes pride in our apprentice school, located in our building, where a state registered trainer teaches plumbing training one night a month. The apprentices also ride alongside the licensed plumbers 5 days a week for 4 years to ensure they have learned the tricks of the trade and can represent Bair Services well.
Once our technicians have proven themselves, we expect their education to continue. We hold monthly technical and safety training, as well as factory training for all our staff.
Our employees are like our family and we consider them our most important asset to help bring great value to our customers.
Bob Bair earned his plumbing license in 1969. He showed promise early on by coming in 2nd place in the State Plumbing Contest. He sold his motorcycle to buy his first piece of equipment and started his business out of his garage in North Downers Grove. His daughter Tracy started answering the phone on summer break when she was just 12 years old.
Working nights and weekends with just a land line telephone, a pager, and a van, Bob grew his business based on quality workmanship, honesty, and integrity. He did home service and new construction plumbing all over DuPage County with the help of a part-time assistant.
As his reputation grew, so did his business. After several years, he moved to a bigger location on Ogden Ave, added a second plumber, increased his helper to full time, bought a new van, and got a secretary. Bob incorporated his business in 1974 as Robert Bair Plumbing Inc.
As the company continued to grow, he offered his customers more home services by adding the Heating and Air Conditioning division. With too many trucks, equipment, and technicians crammed into the space on Ogden Ave, he moved again to 447 Rogers Street in Downers Grove.
This location had enough space for a warehouse, office, and truck/employee parking. More and larger trucks were purchased to accommodate the growing business and keep up with the customers’ varied needs. The company moved from paper and pagers to Nextel radios and computers with a full-time dispatcher. Bob changed the name of his company from Robert Bair Plumbing Inc. to Robert Bair Plumbing, Heating & Air.
Today the company has about 30 employees and 15 trucks. Most recently, the Solar & Geothermal division was added to deal with our customers’ concerns about rising energy costs.
Our company values are the same as they were in the beginning —quality workmanship, honesty, and integrity. In 2005, Robert Bair Plumbing, Heating & Air was nominated for the BBB Torch Award for Marketplace Ethics and by the Downers Grove Chamber of Commerce as a finalist for Service Excellence Award.
In 2006, 2007, and 2008; Robert Bair Plumbing, Heating & Air was again nominated by the BBB for the Torch Award. In 2009 Robert Bair Services won the Business Excellence Award for small business from the Suburban Business Ledger and voted “Best in Service” by the Downers Grove Chamber of Commerce.
Robert Bair Plumbing, Heating & Air continues to strive for excellence, listening to customer comments and sending his staff for ongoing education. Every service call delivers customer service based professionals in fully stocked trucks, with the newest equipment available to your door.